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Jeff B.

Heat wasn’t working when we tried it for the first time after moving in. Called another local company: they sent a tech who couldn’t figure out the problem exactly and quoted me thousands of dollars for a fix or $4000 and up for a new system while speaking tech-babble and trying to scare me.

Called Dynamic Air Services for a second opinion: tech was certified specifically on heating systems, immediately discovered the system was working when he turned the gas on (I didn’t even know it was off). Found several components beginning to get old, but NONE needed replacing or even repair. The tech clearIy explained the system, the aging components and the likelihood that some may eventually fail, but asserted none needed repair until they actually failed…and they may last a few more years. I was charged nothing but the basic service fee. It was a pleasure to speak with an honest, understanable rep. He had the golden opportunity to sell me various problems/solutions, but said I needed nothing and if and when anywhere near the repairs quoted by the other company were needed (I showed him their written quote), he could install an entire new system for less (about $2800).

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